The MEMFIS Help Desk is available
to answer MEMFIS related questions Monday - Friday during regular
office hours (8:00 AM - 5:00 PM). Please note:
The MEMFIS Helpdesk is ready to assist you, but phone support is
not a substitute for training. To get the training you need, please
contact memfis-training@uni.edu.
This
list provides key contacts in MEMFIS for a variety of topics.
General
Questions |
Contact |
- Getting access to MEMFIS system or MEMFIS
reports
- Reporting system outages or performance
problems (slowness, unexpected results …)
- Resetting your password
|
- MEMFIS Help 273-5555 option 2
|
- Current desktop standards
|
|
- MEMFIS Hours of Operation
|
|
- Find out the status of your authorization
setup
|
|
|
|
- Your desktop (hardware, software, browser,
network or printing issues)
|
- Your department's Information Technology
Representative
|
Oracle
Purchasing |
Contact |
- Problems creating, canceling, deleting,
approving requisitions
|
- MEMFIS Help 3-5555 option 2
|
- Campus Supply office supply orders
|
|
- Campus Supply cleaning supply orders
|
|
- Purchase Order Invoice questions
|
- Pam Rousselow 273-3116
- Jane Campbell 273-2212
|
- Getting a Procurement Card
|
|
|
|
|
|
- Molly Rickert 273-6448
- Kathy Schwanz 273-3516
|
- Purchasing Hierarchy or Approval Limit
questions
|
|
|
- MEMFIS Help 3-5555 option 2
|
- Adding a Campus Location to the database
|
- Carol Brodie 273-7734
- Judy Kester 273-6219
|
Oracle
Accounts Payable |
Contact |
- New vendor setup and vendor address changes
|
|
|
- MEMFIS Help 3-5555 option 2
|
- Stopping payment on a vendor invoice (with
PO)
- Processing vendor payment or credits from
PO
|
- Pam Rousselow 273-3116
- Jane Campbell 273-2212
|
|
|
- Depositing cash and checks
|
- Diane Headington 273-2682
|
- Processing vendor payment or credits from
Request for Payment
- Stopping payment on a vendor invoice (Request
for Payment)
|
|
- Processing travel reimbursements
- Travel and reimbursement policies
|
|
Oracle
General Ledger |
Contact |
|
|
- Financial report interpretation
- General financial report questions
|
|
- Grant account questions
- New grant account setup
- Adding object codes to grant accounts
|
- Michele Mullings-Shand 273-6418
|
- Foundation account questions
|
- Foundation Accounting Office 3-7118
|
- Budget Transfer questions
|
|
|
- Tonya Gerbracht 273-6520
- Bonita Refshauge 273-3550
|
Payroll |
Contacts |
- Student payroll questions
|
|
- Faculty and P&S payroll questions
|
|
|
|
|
Contacts |
|
- Cindy Webb 273-2521
- Sarah Peakin
|
- Campus or home address questions
|
- Carol Brodie 273-7734
- Judy Kester 273-6219
|
- Merit employment questions
|
- Liz Cook
- Chris Rohwedder 273-3419
|
|
- Lisa Frush 273-6060
- Joan Johannes 273-3424
|
- Organization name changes
|
|
- PAF instruction questions
|
|
- Supervisor or Timecard Approver
|
- Carol Brodie 273-7734
- Judy Kester 273-6219
|
|
|
